Registration Policies and Information
Registration Information
Thank you for participating at The Community House! As a nonprofit which provides vital services to the community with no tax dollars, your investment goes further when you participate with us!
Our staff work to provide you with the best programming, service and experiences. Please Email Us if your experience is less than perfect and we will do our best to correct the situation.
Register Early!
Register early to avoid being disappointed! If a class does not reach the minimum enrollment 7 days before the start date, it risks being cancelled! Programs will be filled on a first come, first served basis. All programs have a minimum and a maximum enrollment. If a class is filled, waiting lists will be formed and every attempt will be made to accomodate persons on that list
How Do I Register?
Remember, Members recieve early and discounted registration for programs! Become a member>
Online Registration
The easiest way to register is online through our Activenet© registration system. When you create an account to register online, you are choosing a safe, secure and hassle free way to participate. You can view all our programs, have access to all your current and past registrations, and you’ll never wait in line! If purchasing a membership online, please complete the transaction completely before registering for programs to receive membership benefits.
Mail and Drop-off Registration
Our friendly and expert staff looks forward to accepting your registration and answering your questions. To register in person, you may complete a registration form onsite, or bring a completed form with you. Cash, check, or major credit cards are accepted for in person registration.
Office hours
Monday-Friday: 8am-6pm
If mailing, our address is:
The Community House
415 West Eighth Street
Hinsdale, IL 60521
Notes:
- Please do not send cash through the mail
- Incomplete registration forms will not be entered to reserve your space until all information is submitted
Refund Information
A $10 administration fee per class will be charged to all refund requests. Exception: In-house credits.
In-house credits will be charged a $5 Administration fee, but must be used for a Community House program within a year and are non-refundable.
Refunds must be requested more than three business days prior to the activity start date. Refunds requested less than three business days from the activity start date will not be processed. If payment was made using a credit card, the refund (minus the $10 Administration fee) will be credited to the same card within 5 business days. If payment was made using cash or check, the refund (minus the $10 Administration fee) will be mailed within 21 business days. A full refund is granted for any program cancelled by The Community House. If The Community House cancels an individual class, a make up class will be scheduled. Memberships are not refundable.
Transfer Policy
Participants may choose to transfer from one class to another. If this occurs, a $5.00 transfer fee must be paid before the transfer is processed. Some classes do not allow transfer.
Please note, individual classes or programs may have a stated program specific refund policy which will act in place of the policy listed here.
Non-Sufficient Fund Checks Policy
A $15 fee will be charged to persons presenting N.S.F. checks.
Photo and Video Policy
The Community House staff regularly photographs or videotapes participants in Community House programs and events, excluding any classes lead by staff therapists. These photos are for The Community House use and may be used in publications, brochures, pamplets, flyers or video productions.